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PRIVACY POLICY

Introduction

QUARRY ("we", "our", or "us") operates the QUARRY platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service:

  • Personal Data: name, email address, phone number, company information
  • Lead Data: business names, contact information, and enrichment data you import
  • Usage Data: browser type, IP address, pages visited, time spent
  • Email Data: recipient addresses, open rates, click rates

Use of Data

QUARRY uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so we can improve our Service
  • To monitor the usage of our Service

Data Security

The security of your data is important to us but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

GDPR & Your Data Protection Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR). QUARRY acts as the data controller for your personal data.

Lawful Basis for Processing: We process your personal data on the following lawful bases:

  • Consent: When you give us explicit consent (e.g., accepting non-essential cookies or subscribing to communications).
  • Contract: When processing is necessary to provide our Service under our Terms of Service with you.
  • Legitimate Interests: To operate, secure, and improve our Service, where those interests do not override your rights.
  • Legal Obligation: To comply with applicable laws and regulations.

Your Rights: Under GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — request correction of inaccurate or incomplete data.
  • Erasure — request deletion of your personal data ("right to be forgotten").
  • Restriction — request that we limit processing of your data.
  • Data Portability — receive your data in a structured, machine-readable format.
  • Object — object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent — withdraw your consent at any time without affecting processing already carried out.

Cookies & Consent: We use a cookie consent banner that asks for your explicit opt-in consent before setting non-essential cookies. Strictly necessary cookies (required for the site to function) are set automatically. You can manage or withdraw your cookie preferences at any time by clicking "Cookies" in the footer or using the consent banner.

Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request erasure at any time.

International Transfers: Your data may be transferred to and processed in countries outside the EEA/UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

Exercising Your Rights: To exercise any of these rights, contact us at support@leadhud.com. We will respond within one month of your request. You also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@leadhud.com